Privacy Policy

At Ecu Dynamics, we value your trust and are committed to keeping your personal information safe. This Privacy Policy explains how we collect, use, and protect your details when you visit our website or reach out to us. We’re a small team based in Vanderbijlpark, Gauteng, focused on giving you the best automotive electronics services—and that includes handling your info with care.

What Information We Collect

We only collect what we need to help you out. Here’s what that might include:

• Basic Contact Details: Your name, phone number, and email address when you call us, email us, or fill out a contact form on our website.
• Service-Related Info: Details about your vehicle or the job you need done, if you share that with us to get a quote or book a service.
• Website Use: General info like how you move around our site (e.g., pages you visit), collected automatically to make the site better. We don’t track you personally—just patterns.

We don’t ask for anything extra unless it’s necessary to get your car fixed or answer your questions.

How We Collect It

• Directly from You: When you call us at 064 972 0113, email us at info@ecudynamics.co.za, or send a message through our website’s contact form.
• Automatically: Our website might use cookies or similar tools to see how it’s being used. These are just small files that help us improve things—no sneaky stuff.

Why We Use Your Information

We use your details to:

• Get back to you about your questions or service requests.
• Sort out your ECU coding, key programming, or any other job you bring to us.
• Make our website easier to use and fix anything that’s not working right.
• Stay in touch if you’ve asked us to—like letting you know your repair is ready.

We won’t use your info for anything else unless you tell us it’s okay.

Who We Share It With

We keep your info close. It only goes to:

• Our Team: The 4 of us at Ecu Dynamics who need to know to help you.
• Service Helpers: If we need to work with a trusted partner (like a parts supplier) to finish your job, we’ll share the bare minimum—and only with companies we trust.
• Legal Stuff: If the law says we have to share (like a court order), we’ll comply, but that’s rare.

We don’t sell your info, trade it, or give it to anyone who doesn’t need it to help you.

How We Keep It Safe

Your info matters to us, so we:

• Store it securely on password-protected systems.
• Only let our team access what they need to do their job.
• Check regularly to make sure nothing’s at risk.

We’re not perfect, but we promise to do our best to keep your details locked down.

How Long We Keep It

We hold onto your info only as long as we need it:

• Contact details stay until we’ve finished your job or answered your query.
• Service records might stick around a bit longer (up to a year or two) in case you come back or we need to follow up.
• After that, we delete it unless we’re legally required to keep it longer.

Your Choices

You’re in control. You can:

• Ask us what info we have about you—just give us a call or email.
• Tell us to update or fix anything that’s wrong.
• Ask us to delete your details when we’re done helping you (unless the law says we can’t).
• Say no to cookies by adjusting your browser settings (though it might make the site work a little less smoothly).

Reach out at 064 972 0113 or info@ecudynamics.co.za if you want to make any changes.

Cookies and Website Tracking

Our site might use cookies to see how people use it—like which pages get the most visits. This helps us make it better for you. These don’t tell us who you are, just how the site’s doing. You can turn cookies off in your browser if you’d rather not have them.

Changes to This Policy

If we need to update this policy (like if we add a new service or the law changes), we’ll let you know by posting the new version here. Check back every now and then— the “Last Updated” date at the top will show when we made changes.

Contact Us

Questions about this? Want to know more? Get in touch:

• Phone: 064 972 0113
• Email: info@ecudynamics.co.za
• Address: 17 Vaal Drive, Sylviaville, Vanderbijlpark, Gauteng

We’re here to help, just like we are with your vehicle. Thanks for trusting Ecu Dynamics!